This policy explains how WA INTEGRATED SOLUTIONS (PVT) LTD (“WA Integrated Solutions”, “we”, “us”) collects, uses, shares and protects personal data when you use vWork on iOS, Android, the web, or through an AI assistant integration (together, “vWork”). For our website, see the Website Privacy Policy.
1. Who is responsible
WA INTEGRATED SOLUTIONS (PVT) LTD, No. 00, Street Name, Colombo 00000, Sri Lanka, is responsible for vWork. When an organisation (for example, your employer) sets up a vWork workspace and invites you, that organisation decides what work is managed in vWork and we process workspace content on its behalf.
Questions about privacy: privacy@wa-solutions.lk.
2. Data we collect
| Category | Examples | Why we use it |
|---|---|---|
| Account details | Name, email address, phone number (optional), profile photo (optional), organisation, role and department | To create your account, sign you in and show you to colleagues |
| Workspace content | Tasks, descriptions, dates, comments, attachments, projects and responses (accept, reject, complete) | To provide the core service |
| Device and notification data | Device type, operating system, app version, push notification token | To deliver notifications and keep the app working on your device |
| Diagnostics | Crash reports and performance data | To find and fix problems |
| Support communications | Messages you send to our support team | To help you |
We do not collect your precise location, contacts, health data or browsing history, and we do not use advertising identifiers. vWork contains no third-party advertising and we do not track you across other companies’ apps or websites.
3. How we use data
- To provide, maintain and secure vWork, including authentication and fraud prevention.
- To send service notifications by email and push (for example, when a task is assigned to you).
- To provide customer support.
- To improve reliability and fix errors.
- To meet legal obligations.
We do not sell personal data and we do not use workspace content to train AI models.
4. AI assistant (MCP) integration
If you choose to connect vWork to an AI assistant through the Model Context Protocol, the assistant can read and change vWork data only as you, within the permissions of your role. Data you access through the assistant is shared with that assistant’s provider under their own privacy policy. You can disconnect the integration at any time.
5. Sharing
We share personal data only:
- With other members of your organisation’s workspace, as needed for tasks you are involved in.
- With service providers that host and operate vWork for us (for example, cloud hosting, database, email delivery and push notification services such as Apple Push Notification service and Firebase Cloud Messaging), under contracts that require them to protect the data.
- When required by law or to protect rights, safety and security.
- As part of a merger or acquisition, with notice to you.
6. International transfers
Our service providers may store or process data outside Sri Lanka. Where this happens we use providers with appropriate safeguards, consistent with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka.
7. Retention
We keep account data while your account is active. Workspace content is kept for as long as the organisation’s workspace exists or until the organisation deletes it. When an account or workspace is deleted, we delete or anonymise the related personal data within 30 days, except where we must keep it longer by law. Backups are overwritten within 90 days.
8. Security
Data is encrypted in transit (TLS) and at rest by our hosting providers. Access is limited by role-based permissions and to staff who need it to operate the service.
9. Your rights and choices
You can access and update your profile in the app. You can ask us to access, correct or delete your personal data, or object to processing, by emailing privacy@wa-solutions.lk. You can turn off push notifications in your device settings.
Account deletion: you can delete your account in the app or by email. See how to delete your vWork account.
10. Children
vWork is a workplace tool and is not intended for children under 16. We do not knowingly collect their data.
11. Changes
We will post updates on this page and change the “Last updated” date. For significant changes we will notify you in the app or by email.
12. Contact
WA INTEGRATED SOLUTIONS (PVT) LTD
No. 00, Street Name, Colombo 00000, Sri Lanka
Email: privacy@wa-solutions.lk
Phone: +94 00 000 0000